Playmaker China
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China has always been a market and a maker of strategy. From Sun Tzu to Deng Xiaoping to Lenovo, Chinese strategists have captivated the world. Today, they are leading practitioners of the moves and counter-moves that propel China's many brands, businesses and policies – the influence strategies of Playmaker China.
How will you give meaning and measure to these professionals and their programs? This interactive blog, based on the breakthrough Playmaker's Table of Influence Strategies, depicts and predicts the plays of China's marketers, salespeople, advertisers, management consultants, PR executives, business leaders and politicians.
Posts are contributed by certified consultants of The Playmaker's Standard, LLC and Steven Drake Associates, LLC.
Jam: JM
Definition
The attempt to disable or disorganize a rival's activities or communications. A Jam is typically intended to obscure, slow, or stop the delivery or acquisition of ideas or information of a rival.
Quick to Counter, Slow to Play
WAPI is Happy Talk to Wi-Fi Users
March 11, 2010
WAPI, China's answer to Wi-Fi, has users struggling for easy mobile Internet access. Even worse, their Wi-Fi has been disabled, at least on many foreign-model phones.
For non-Chinese cell phone makers, too, this Jam + Preempt is hitting the bottom line. Apple’s iPhone has suffered mediocre sales since its October launch principally due to high costs that, in part, are the result of the stripped Wi-Fi feature.
Mobile users have voiced their concerns through a combination of safe and suggestive Pings and higher risk Call Outs – and with some success. It seems now that officials are giving in by way of the Disco. China Unicom, the iPhone’s carrier in China, announced on Monday it will enable Wi-Fi to save consumers money.
Watch for China to Pause as it re-thinks its strategy. Will it swallow its pride and welcome Wi-Fi? Or face increasingly unhappy customers who, for now, see WAPI as barrier to entry more than a boon for business?
Posted by: Alice Hu
Phot Credit: filphonetones.com
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Deflect: DF
Definition
The attempt by a player to divert a rival's attack, either to avoid or minimize its impact. Deflects typically bend - they do not break or significantly alter - an opponent's play action. They are usually run under duress and on-the-fly by a player with inferior resources against a superior threat.

Mirror: MI
Definition
A specialized form of a Call Out, a Mirror introduces new facts or information into a marketplace which contradicts a rival's position or point of view. Like forcing someone to look at her own reflection, a Mirror typically prevents a rival from credibly pursuing its agenda.
America’s Strained Relations with China
Chinese Universities are Connected with Security Breaches of American Companies
February 23, 2010

The United States’ arms sales to Taiwan and President Obama meeting with the Dalai Lama have given US-China relations a rough start in 2010. Last Thursday, The New York Times widened the divide when it issued a Mirror by announcing that two Chinese universities were directly linked to the attacks earlier this year on Google and various other companies.
Administrators at one of the school’s in question, Shanghai Jiaotong University – the equivalent to an Ivy League school – reacted with a Deflect by rejecting the accusations and being shocked about the news.
The other institution involved, Lanxiang Vocational School, reinterpreted the news with a Recast, by denying that students don’t have the ability to hack into those companies.
What moves will be made next in the US versus China chess game?
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As the investigation continues, the universities may go on the offensive and run a Red Herring + Recast, saying these accusations damage the reputations of the schools.
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The United States may Bait + Preempt the Chinese government to trace the hackers and punish them.
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The companies that were attacked may run a Pause to see if China will extend an olive branch and offer their resources to assist in the investigation.
With both universities having close ties with the government, it seems that this play could be more than a Mirror. This playmaker thinks that it could be a Ping that suggests that the Chinese government had a role in the hackings.
Posted by: Alice Hu
Photo Credit: CBSNews.com
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Ping: PG
Definition
An oblique reference or suggestion, enabled either by a player's mere presence in a marketplace or its implied interest in topics, ideas, events, and developments.

Screen: SN
Definition
The attempt by a player to borrow issues, ideas, events, or other symbolic references to advance its agenda or thwart a competitor's movements.
The Luxury Automobile Race
BMW Increases its Presence in China
February 8, 2010

In July 2009, China surpassed the United Kingdom in number of millionaires for the first time. And with all this discretionary cash, people want to show off their new-found wealth. Not surprisingly, where there's profit to be made, there are plays being run, especially in the luxury-car industry.
BMW sales are good in China, but consumers are hinting with Pings and their pocketbooks that they may be looking for something different. BMWs are associated with the nouveau riche, a Screen that the company may need to shed if it's going to gain market share. Some customers are indicating that they are looking to associate with other brands such as Audi, a brand which is bought by those who come from old-money and those who work for the government.
With Audi selling more cars than BMW can produce -- and with negative connotation working against it -- the folks at Bayerische Motoren Werke will need to adjust their strategy. The question is, which tack will they take:
- Will it run a safe Recasts and Filters and persuade consumers that BMWs are more desirable because they are less available?
- Or will BMW employ more savvy stratagems and create a premise to lure its German rival into an unwinnable debate, perhaps through a Bait or a clever Red Herring?
This playmaker thinks that if BMW were smart, it'd do both.
Posted by: Alice Hu
Photo Credit: mibiz.com
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Bait: BT
Definition
The overt provocation of an opponent through action or information, usually intended to draw an emotional, rather than rational, response. This play typically compels an opponent to move in the direction of the player - like a bull charging a cape - against its better judgment.

Ping: PG
Definition
An oblique reference or suggestion, enabled either by a player's mere presence in a marketplace or its implied interest in topics, ideas, events, and developments.
Google, Baidu.com, and the Chinese Government
High Stakes Playmaking Will Define Internet Opinion in China
January 13, 2010
There's high-tech influence strategies being employed in China as search rivals Google and Baidu.com trade quips over news that Google hints at quitting China due to cyber attacks. Of course, where there's corporate and government posturing, there's plays being run. Here's a little recap:
- Google floated a Trial Balloon yesterday when it announced it would consider pulling out of China due to constant cyber attacks on its infrastructure and recent attempts to hack into the GMail accounts of human rights campaigners.
- Referring to Google's struggles in the Chinese search market, a Baidu.com exec retorted with a subtle yet de-stabilizing Ping, questioning whether Google would be making such a big deal about this if it were in a better financial position. In essence, the Baidu exec accused Google of using the hacks as a diversionary Red Herring to save face for an eventual Chinese pull out.

- Google-Proxies then Leaked information to suggest that other major U.S. corporations -- including Northrop Grumman, Dow Chemical and Adobe, among others -- are also under a constant barrage of cyber attacks from within China.
- Google then upped-the-ante and announced with a bold-faced Bait to the Chinese government that it will no longer be censoring its web searches in China.
Stay tuned as more plays are run.
Posted by: John Koval
Photo Credit: searchenginewatch.com
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Filter: FL
Definition
The selective retransmission of information, where a player promotes and/or withholds information to build or defend its position. A Filter is typically employed to reshape characterizations so that their impact or relevance is minimized or, better, put to work for the player.

Ping: PG
Definition
An oblique reference or suggestion, enabled either by a player's mere presence in a marketplace or its implied interest in topics, ideas, events, and developments.
Playmaker in Chief
November 16, 2009

Obama Runs Plays in the Middle Kingdom
President Obama's first state visit to China is underway. Predictably, strategists from all disciplines - geopolitical, environmental and even fashion - are making the media rounds to critique the POTUS's performance.
Underlying every move - whether it's by Obama, his Chinese counterparts or pundits - are influence strategies, what we colloquially refer to as plays.
So how can we be so sure plays are being run?
Because we know that whenever there's an agenda to push (or a rival's agenda to blunt, bend, co-opt or flip) there exists a need to run plays. This unavoidable reality is why we founded this consultancy and created the software and systems that underlie it.
So in the spirit of our Plays for the Presidency blog and our newest blog Playmaker China, here's a breakdown of the major plays being run by, on and around Obama as he makes his way through the Middle Kingdom:
- Obama's first major move was a Preempt on the liberal wing of his party and conservative members of the opposition. At a university event, he spoke out against Internet censorship and the rights of religious and ethnic minorities.
- Obama's second play of significance was a prickly Challenge directed at state officials to resume dialogue with the Dalai Lama.
What makes a play a play is that it is irreducible in its nature. As a singular element of influence, the stratagem is at its purest state. But as we often say here around the water cooler, one man's Filter is another man's Fiat. And President Obama's plays might not be to him what they are to others. For example:
- Obama's Preempt against U.S. liberals and conservatives may be interpreted as a Ping to pragmatic members of the Communist party to lighten up and as a Call Out by communist hard-liners who see it as an affront to China's sovereignty.
- Similarly, Obama's appeal to deal with the Dalai Lama is almost certainly viewed as a Call Out on current policy.
Understanding how plays are interpreted by different audiences is one of the basics of playmaking, which is why we've created our Factors at Play resource.
So take note: Whether your strategy expertise lies in diplomacy, cloud seeding or tangzhuang, plays abound in China, especially when Barack-comes-a-knockin'. Have we missed a play or misinterpreted one? We welcome your feedback.
Posted by: John Koval
Photo Credit: voanews.com
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Fiat: FT
Definition
The declaration of information or demonstration of capability to a marketplace. Fiats are characteristically run without fanfare and rely on the position of the player or the merits of the declaration to shift a competitive dynamic.

Screen: SN
Definition
The attempt by a player to borrow issues, ideas, events, or other symbolic references to advance its agenda or thwart a competitor's movements.
Two Plays Are Better than One
President Ma Uses Screen to Complement Fiat
November 2, 2009

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Screen: SN
Definition
The attempt by a player to borrow issues, ideas, events, or other symbolic references to advance its agenda or thwart a competitor's movements.
U.S. Ambassador Arrives in China
September 3, 2009

Has Plenty of Influence to Impart
Jon Huntsman, the new U.S. ambassador to China, arrived last week to his post in Beijing. The Mandarin-speaking former governor of Utah is nothing short of a living- Screen on Mr. Obama's intentions to take engagement with China to a new level.
Given his language fluency and deep knowledge in the region -- Huntsman was a former Mormon missionary to Taiwan and ambassador to Singapore -- Mr. Huntsman is aptly positioned to employ influence strategies from all sides of The Playmaker's Table.
The new ambassador invited journalists to his residence in his first week. By and large, Huntsman minded diplomatic protocol, and stuck to safe and low-engaging plays. He issued a series of polite yet informative Fiats and Trial Balloons on the United States' interest to work with China on climate and security-related issues. He also relied on the Filter to highlight the positives that exist in Sino-U.S. relations.
Given Huntsman's arrival, the playmakers would like to run a Trial Balloon of our own: We think that the new ambassador will be one of the most influential ever to serve in China. We think he'll run a steady stream of plays from all three classes of The Standard Table. From auspicious Ping on sensitive issues to symbolic Screen on Chinese culture, the new ambassador looks ready to be a true playmaker.
Posted by: John Koval
Photo Credit: Gawker.com
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